Employment Opportunities

Photo by Courtney Sargent

The Herberger Theater Center is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis, including race, color, age, sex, sexual orientation, religion, disability, or national origin.

Part Time - Community Engagement Associate
The Herberger Theater Center is seeking a Community Engagement Associate to provide important support for the Director of Community Engagement to implement a far-reaching community engagement strategy that leads and expands educational initiatives to engage participants from across the region.

Reports to the Director of Community Engagement. Proficiency in Microsoft Office Suite required. Must have excellent communication skills and be highly organized. A wide degree of creativity and latitude is expected. Position is non-exempt, part-time and averages 32 hours per week. Until at least August 31, 2022, work hours will be split between remote and in office.

Pay range: $18.00 to $20.00 per hour. Additionally, there are limited opportunities for complimentary tickets to performances taking place at the Herberger Theater Center. Send resume and references to Cescily Wiener at cwiener@herbergertheater.org.

Summary

The Associate of Community Engagement works alongside the Director of Community Engagement to implement a far-reaching community engagement strategy that leads and expands educational initiatives to engage participants from across the region. This role assists in the execution and success of current programs as well as establishing new programs as part of fulfilling the organizational mission and the vision for Community Engagement Programs. Should be familiar with a variety of the theater’s concepts, practices, and procedures. Proactively involved in Associates’ team activities as requested. Relies on experience and judgment to accomplish goals. Responsible for confidential and time sensitive material. A wide degree of creativity and latitude is expected. Reports to the Director of Community Engagement. Position is part-time/hourly.

Education Program Vision:
To build a stronger community and citizens through learning and participation in the arts.

Outreach Program Vision:
To make diverse arts experiences accessible to the entire community.

Specific Responsibilities
• Assist in the successful execution of existing Community Outreach and Education programs, including: Festival of the Arts, First Friday Live, Performance Pop-Ups, Lunch Time Theater, Arizona Young Artists Competition, Wolf Trap
• Act as Guest Services Manager for Lunch Time Theater Program; performances
• If printed in house, create and coordinate programs for Lunch Time Theater;
• Coordinate appropriate payments and reimbursements for performance groups/talent with Financial Controller;
• Assist in managing/corresponding with talent and overseeing activities for Community Engagement events (e.g. First Friday Live, Performance Pop-Ups and youth arts programming);
• Assist in disseminating/sharing event information;
• Assist in evaluating all programs to measure effectiveness and impact to ensure programs are of the highest quality;
• Assist organization in deepening existing relationships with diverse artists and audiences throughout the greater community;
• Assist in identifying and establishing new programs or strategies to further connect the organization with the community;
• Attends and participates in Associate meetings as requested;
• Actively participates in Development fundraising and cultivation functions related to community outreach and education programs;
Additional Responsibilities
• Organize documents including filing and retrieving;
• Works cooperatively and jointly to provide quality, seamless, professional customer service as per the Herberger Theater SHOWTIME values;
• Assist with correspondence drafts including grammar check, spelling check, formatting, printing and mailing;
• Demonstrates continuous effort to improve operations, decrease turnaround times, and streamline work processes;
• Draft designated correspondences;
• Distribute designated information to associates;
• Maintain critical and confidential information;
• Research and compile background information for reports and projects;
• Performs all tasks to the quality and standards of Herberger Theater Center;
• Commitment to mutual respect and support.

Require Knowledge
• Strong working knowledge of computer software, including Microsoft Office products Outlook, Word, Excel, and PowerPoint, as well as other software applications such as E-TIX, Ungerboeck, and Volgistics;
• Principles and practices of supervision of program talent and Ushers;
• Principles and practices of positive guest experience as demonstrated in the Herberger Theater Center SHOWTIME program;
• Familiar with a variety of the theater’s concepts, practices, and procedures.

Required Abilities
• Positive approach to problem solving;
• Work cooperatively with other Herberger Theater Center Associates, Resident Companies, other performing companies, and the general public;
• Perform a broad range of supervisory responsibilities over others;
• Physical ability to lift 40lbs, and ascend and descend stairs;
• Communicate effectively in the English language in writing or by phone or in person in a one-to-one or group setting;
• Produce written documents in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar;
• Exercise sound judgment in evaluating situations and in making decisions;
• Give verbal and written instructions in an on-the-job setting;
• Prepare detailed work reports in a timely manner;
• Operate a variety of standard office equipment requiring continuous or repetitive arm-hand movements;
• Learn job-related material primarily through oral instruction and observation which takes place mainly in an on-the-job training setting;
• Comprehend and make inferences from written material;
• Remain in a standing or sitting position for extended periods of time.

Additional Requirements
• Position requires availability to work irregular hours, including evenings and weekends;
• Other duties as required.

Acceptable Experience & Training
Experience in arts education, program development and working with diverse communities. Experience in event planning and execution. Bilingual (English and Spanish) is a plus. Experience working onstage or backstage at a Performing Arts Center is a plus. Other combinations of experience and education that meet the minimum requirements may be substituted.

How to apply
Send cover letter and resume to Cescily Wiener at cwiener@herbergertheater.org.
Position is PART-TIME and compensated at $18 - $20 per hour.
*Applicants must be fully vaccinated against COVID19.
Part Time - Box Office Associate
Summary of Major Responsibilities

Assist guests with ticketing needs, including sales, exchanges, printing, payment processing, etc. Provide guests detailed information regarding performances and events in person and over the phone, as needed.

Qualifications
Must be able to work under pressure and with varied schedule.
Must be able to deliver calm, clear, concise directions even in emergency conditions.
Computer literacy and customer service skills required.

How to apply
Send cover letter and resume to Lucas Cullum at lcullum@herbergertheater.org.
Position is PART-TIME and compensated at $14 per hour.
*Applicants must be fully vaccinated against COVID19.
Part Time - House Manager
Summary of Major Responsibilities

To keep things running smoothly for guests while the theater is open during performances/events

Qualifications
Must be able to work under pressure and with varied schedule.
Must be able to deliver calm, clear, concise directions even in emergency conditions.
Computer literacy is required
House Management experience preferred

How to apply
Send cover letter and resume to Lucas Cullum at lcullum@herbergertheater.org.
Position is PART-TIME and compensated at $14 per hour.
*Applicants must be fully vaccinated against COVID19.
Part Time - Security Associate
Summary of Major Responsibilities

The Security Associate has the responsibility of monitoring safety and security during performances and other activities at the Herberger Theater Center. Works directly with the Director of Guest Services and Guest Services Managers and reports to the Director of Production Services and Facilities while upholding Herberger Theater Center SHOWTIME standards.

Qualifications
Must has a valid, unexpired Arizona Guard Card.
Very good inter-personal skills are important to the success of this position.
Must be able to work under pressure and with varied schedule.
Must be able to delivery calm, clear, concise information even in emergency conditions.
Computer literacy is required.

Specific Responsibilities
• Observe and report both indoor and outdoor activities.
• Use Verbal Judo skills to dissolve conflicts.
• Report and document all incidents.
• Have communication device to call for back up if needed.
• May involve long periods of time standing or walking.
• Occasionally may be asked to perform other duties to move our mission forward.

How to apply
Send cover letter and resume to Tami Updegraff at tupdegraff@herbergertheater.org.
Position is PART-TIME and compensated at $18 per hour.
No phone calls, please.
*Applicants must be fully vaccinated against COVID19.
Part Time - Environmental Services Associate
Summary of Major Responsibilities:

The Environmental Services Associate has the responsibility of keeping the venue clean during performances and other activities at the Herberger Theater Center. Works directly with the Director of Guest Services and Guest Services Managers and reports to the Director of Production Services and Facilities while upholding Herberger Theater Center SHOWTIME standards.

Qualifications:

Education and/or experience cleaning industrial complexes.
Very good inter-personal skills are important to the success of this position.
Must be able to work under pressure and with varied schedule.
Computer literacy is required.

Specific Responsibilities

• Possess knowledge of how to clean and disinfect public places to prevent the spread of infectious diseases such as COVID-19 (GBAC certification recommended).
• Possess knowledge of process, chemicals and equipment used in everyday cleaning.
• Clean and disinfect all touchpoints in both public and support areas.
• Clean and restock paper/sanitation products in restrooms in both public and support areas.
• Remove trash from areas as requested both inside and outside of venue.
• Sanitize items such as chairs, booster seats and IR devices.
• Occasionally may clean bio-hazardous materials.
• Electronically submit documentation of services completed.

How to apply

Send cover letter and resume to Tami Updegraff at tupdegraff@herbergertheater.org.
Position is PART-TIME and compensated at $18 per hour.
No phone calls, please.

*Applicants must be fully vaccinated against COVID19.
Part Time On-Call (Non-Exempt) - Tech Department
HTC maintains an over-hire list in Carpentry, Props, Wardrobe, Electrics, and Deck Crew. Daytime, night and weekend opportunities are available throughout the year. Must be able to lift 35lbs or more. Compensation $14-$18 and may vary call to call. Must be 18 years of age or older.

HOW TO APPLY
If you are interested in being added to our Tech Over-hire list, please send a resume and references, along with your area of experience and your general availability to our Tech Department at ghaug@herbergertheater.org.